Terms and Conditions - Gardening Staines
Welcome to Gardening Staines. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully as they form a binding contract between you and us.
1. Services Provided
At Gardening Staines, we offer a comprehensive range of gardening services including:
- Lawn Maintenance: Regular mowing, edging, and fertilizing.
- Planting Services: Selection and installation of plants, shrubs, and trees.
- Garden Design: Custom garden layouts tailored to your preferences.
- Weed Control: Effective management of unwanted vegetation.
- Seasonal Clean-ups: Preparing your garden for different seasons.
2. Booking and Scheduling
2.1 Booking Process
To schedule a service, you can contact us via phone or email. Upon booking, you will receive a confirmation outlining the details of the service.
2.2 Scheduling Changes
If you need to reschedule or cancel a service, please notify us at least 48 hours in advance. Failure to do so may result in a cancellation fee.
3. Payment Terms
Payments for services rendered are due upon completion unless otherwise agreed. We accept various payment methods including:
- Credit/Debit Cards
- Bank Transfers
- Cash Payments
Invoices will be provided for all services, detailing the work performed and the total amount due.
4. Pricing and Estimates
All pricing information provided is subject to change based on the scope of work and market conditions. Estimates are valid for 30 days from the date of issue.
5. Liability and Insurance
Gardening Staines maintains comprehensive insurance to cover any damages or losses that may occur during service delivery. However, we are not liable for:
- Pre-existing conditions of your garden
- Damage caused by extreme weather conditions
- Unforeseen plant diseases or pests
6. Customer Responsibilities
Customers are expected to:
- Provide access to the property at the scheduled times
- Ensure pets are secured or removed from the work area
- Communicate any specific preferences or requirements
7. Quality of Service
We strive to deliver the highest quality of service. If you are unsatisfied with any aspect of our work, please contact us within 7 days to address your concerns.
8. Intellectual Property
All designs, plans, and materials created by Gardening Staines remain our intellectual property. Unauthorized use or reproduction is prohibited.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the UK courts.
10. Amendments
Gardening Staines reserves the right to modify these terms and conditions at any time. Changes will be communicated to all clients and will take effect immediately upon posting.
11. Termination
Either party may terminate the service agreement with a written notice. In the event of termination, any outstanding payments for services rendered up to the termination date are due immediately.
12. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.
13. Force Majeure
Gardening Staines is not liable for any failure to perform its obligations due to events beyond its control, including but not limited to natural disasters, wars, or pandemics.
14. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
15. Entire Agreement
These terms and conditions constitute the entire agreement between you and Gardening Staines regarding the use of our services and supersede all prior agreements and understandings.
16. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.