Privacy Policy

Welcome to Gardening Staines. We are committed to safeguarding the privacy of our visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services.

Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and postal address.
Financial Information: Payment details and billing information.
Technical Data: IP address, browser type, and device information.
Usage Data: Information about how you use our services and visit our website.

How We Collect Information

Information is collected through various methods:

Direct interactions: When you provide information directly, such as filling out a form or contacting us.
Automated technologies: Using cookies and similar technologies to collect data about your browsing behavior.
Third-party sources: Obtaining information from trusted third parties to enhance our services.

How We Use Your Information

Your personal information is used in the following ways:

Service Provision: To deliver the gardening services you have requested.
Communication: To respond to your inquiries and provide updates about our services.
Improvement: To analyze and improve our website and service offerings.
Marketing: To send promotional materials, if you have opted in to receive them.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: When processing is necessary for the performance of a contract with you.
Legal Obligation: When processing is required to comply with the law.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:

Trusted Partners: Service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Third-Party Links

Our website may contain links to third-party websites. These sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure environments and accessed only by authorized personnel.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The criteria used to determine the retention periods include:

The length of time required to provide our services to you.
Compliance with legal obligations.
Resolution of disputes.
Enforcement of our agreements.

Your Rights

You have certain rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request that we delete your personal information, subject to certain conditions.
Restriction of Processing: You can request the restriction of processing your personal data.
Data Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your personal data for certain purposes.

To exercise these rights, please contact us through the appropriate channels as outlined in this policy.

Consent Withdrawal

If you have previously given your consent for us to process your personal information, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email or through our services.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of [Effective Date].

Last Updated: [Last Updated Date]